AI automations, developing people, and small changes that solve real problems.
Partnerships, people and practical AI. A headful of galaxies, pointed at real problems.
This is where they land.
I'm Mark, and I genuinely love this stuff. I've run hotels, a bistro and a zero-waste bar, found my way into insurance operations, and twice had the good fortune to rebuild a whole function and grow into leading it inside a couple of years. These days I'm building Homesy's operation from a blank page for Zest, bringing practical AI into real businesses, and helping the people behind them do their best work. Give me something a little broken and a team worth backing, and I'm properly in my element. Honestly, that's the best part of the job.
Practical systems, not demos: automations that remove real hours from real weeks, built around how your team actually works.
Fresh eyes on a broken function, or a blank sheet turned into an operating model. I've built ventures from zero and rebuilt inherited ones. Launch fast, refine live.
Teams developed, not managed. From break-even to £120k profit in 18 months by building the people first.
A 90+ partner network managed nationally at ZEST. Scorecards, benchmarks and review cadences built from nothing. Relationships that compound.
Every job I've taken has been the same shape. Walk into something that isn't working, get it running, and hand it back better than I found it.
One idea, one problem, one message. I'll answer.